Lisa BalserLisa Balser

Certified Diversity Executive, Founder of New & Improved

Lisa Balser is an award-winning Group Creative Director and a Certified Diversity Executive whose passion is purpose-driven, cause-related, needle-moving, glass-shattering work that impacts business and the people in it. Lisa’s personal experiences around diversity, equity, inclusion, and belonging motivate her to help diversify the pipeline and modernize advertising culture, and drove her to launch New & Improved, a change agency on a mission to change agencies, brands, and business.

Her goal is to help everyone at every level identify — and act on — their DEI call to action. Lisa is a featured awards show judge, podcast guest, panelist, and moderator. She teaches and creates diversity programming at The Creative Circus, and has served as a One Club Boot Camp Mentor, a 3% Conference Speed Mentor, a MAIP Mentor, and a 100 Roses From Concrete G.R.O.W.T.H. Mentor.

Takes part in

May, 24 5:00 PM CEST

What To Say When You Don’t Know What To Say: Techniques to Navigate Uncomfortable Conversations and Support Inclusive Behaviors in the Workplace

Caught off-guard by a comment? Wish you could unsay something you said? Unsure how to respond? In this 90-minute, interactive session, participants will move from a state of shock to an informed plan of action by gaining awareness of the impact of microaggressions in the workplace and the risks associated with navigating them. Learn to work together with understanding and empathy and build relationships without burning bridges by applying a framework and tools designed to help everyone at every level become more comfortable having uncomfortable conversations.

Dianne Sharp Parks Founder of The Bootstrap Initiative
Lisa Balser Certified Diversity Executive, Founder of New & Improved